Privacy Policy

Thank you for visiting Scale GEO ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://scale-geo.com (the "Website").

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

0. Scope

This Privacy Policy applies to information collected through the Website and in connection with our services. It does not apply to third-party websites, products, or services that may be linked from the Website.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

• Name: We collect your name to personalize your experience and communicate with you effectively.
• Email: We collect your email address to send you important information regarding our services, updates, and communication.
• Payment Information: We collect payment details to process your payments securely. However, we do not store your payment information on our servers. Payments are processed by trusted third-party payment processors.
• Company and Business Information: We may collect information about your company, industry, website, and business objectives to provide tailored services.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

1.3 Information You Provide Voluntarily

If you contact us or book a call, you may provide additional information such as company name, website URL, and details about your business needs. You are solely responsible for the accuracy and legality of information you provide.

1.4 Automated Data Collection

We may collect information about your interactions with our Website and services, including pages visited, time spent, and actions taken. This data is used to improve our services and understand user behavior.

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:

• Providing our GEO content services and fulfilling contractual obligations
• Communicating with you about your account, services, and updates
• Processing payments and managing billing
• Providing customer support and responding to inquiries
• Improving our services, Website functionality, and user experience
• Conducting analytics and understanding user behavior
• Complying with legal obligations and enforcing our agreements
• Protecting against fraud, security threats, and abuse
• Marketing and promotional purposes (with your consent where required)

3. Legal Bases (Where Applicable)

Depending on your location, we process personal data under one or more legal bases such as consent, performance of a contract, and legitimate interests (for example, improving the Website and responding to inquiries).

4. Data Sharing

We do not share your personal data with any third parties except as required for providing our services (e.g., sharing your information with payment processors, analytics providers, and service providers). We do not sell, trade, or rent your personal information to others for their marketing purposes.

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website and providing services. These providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to us.

Legal Requirements: We may disclose your information when required by law, court order, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Cookies & Analytics

We may use cookies and similar technologies to operate the Website, understand usage, and improve performance. You can control cookies through your browser settings. We may also use third-party analytics services (such as Google Analytics) to collect and analyze usage data.

Cookie Types: We use both session-based and persistent cookies. Session cookies are deleted when you close your browser. Persistent cookies remain on your device until you delete them or they expire. You can disable cookies, but this may limit Website functionality.

6. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. The retention period varies depending on the type of information and the purposes for which we use it.

Retention Periods: Account information is retained for the duration of the client relationship and for a reasonable period thereafter to comply with legal and contractual obligations. Payment information is retained as required by law and for accounting purposes. Marketing data is retained until you opt out or request deletion.

7. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Security Measures: We use industry-standard encryption, secure servers, and access controls to protect your data. However, Scale GEO cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and account information.

Limitation of Liability: Scale GEO shall not be liable for any unauthorized access, data breaches, or security incidents resulting from factors beyond our reasonable control, including but not limited to third-party attacks, user negligence, or compromised credentials.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, and to object to certain processing. To request help, contact us using the information below.

Data Subject Rights: If you are located in the European Union or other jurisdictions with data protection laws, you may have the right to: (1) access your personal data; (2) correct inaccurate data; (3) request deletion of your data; (4) restrict processing; (5) data portability; and (6) object to processing. Please note that some of these rights may be limited by applicable law or our contractual obligations.

Exercising Your Rights: To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within the timeframe required by applicable law. We may require verification of your identity before processing your request.

9. Children's Privacy

Scale GEO is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below. We will take steps to delete such information and terminate the child's account.

10. International Transfers

If you access the Website from outside the United States, your information may be processed in the United States or other jurisdictions. By using our Website and services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

Data Transfer Mechanisms: Where required by law, we implement appropriate safeguards for international data transfers, including standard contractual clauses and other mechanisms permitted under applicable data protection laws.

11. Third-Party Links and Services

Our Website may contain links to third-party websites and services. This Privacy Policy applies only to information collected through our Website. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party services before providing your information.

12. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date. We may notify you via email about significant changes. Your continued use of the Website following such modifications constitutes your acceptance of the updated Privacy Policy.

13. Disclaimer

While we strive to protect your information, we cannot guarantee the absolute security of your data. You use our Website and services at your own risk. Scale GEO shall not be liable for any unauthorized access, data breaches, or loss of information resulting from causes beyond our reasonable control.

14. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: stewart@scale-geo.com
Address: 30 N Gould St Ste R, Sheridan, SHERIDAN COUNTY, WY 82801 USA

By using Scale GEO, you consent to the terms of this Privacy Policy.